Thursday, 18 February 2021

Associate Product Manager job in California

 

Associate Product Manager


Company: HCL Technologies Limited

LOCATION: California

 

EXPERIENCE: 2.5-5 Years

NO. OF POSITIONS: 1

 

Job Type: Full Time

 

 

SKILLS: PMO-Program Management-Program Management

 

Job Description:

 

 

Job Summary

 

DESIGNATION: Associate Product Manager

QUALIFICATION:

PMO (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

 

SKILLS: PMO-Program Management-Program Management

EXPERIENCE: 2.5-5 Years

NO. OF POSITIONS: 1

 

Job Role: Associate Product Manager

 

 

 

 

Industry Type: It Technology

 

Company Website: www.hcltech.com

 

 Apply Now

 

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