Sunday, 13 September 2020

Entry Level IT Support Analyst Jobs in Multi locations Cary, Frisco, San Antonio ,Troy, Hartford, and Minneapolis

September 13, 2020

 

Entry Level IT Support Analyst

Company: HCL Technologies Limited

LOCATION: Cary, NC / Frisco, TX / San Antonio / TX, Troy, MI / Hartford, CT / Minneapolis, MN

 

Job Description

 

 

Project Locations: Client locations across United States on Short- or Long-term assignment.

 

 

Are you interested in Entry Level Careers with HCL America?

 

Roles & Responsibilities

 

Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users

Route problems to internal I.M. support staff.

Coordinate and manage relationships with vendors and support staff that provide hardware / Software / network problem resolution.

Administer and provide User Access and Exit controls.

Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's.

Work closely with help desk peers in cross-training, development/implementation of operational excellence procedures and fostering teamwork.

Work closely with I.M. support staff to obtain technical knowledge and to permanently solve chronic problems.

Qualification

 

GED, 12th and Associate Degree in any discipline with aptitude for coding and IT.

How to Apply

 

Apply here with your completed resume and we will get in touch with you for further updates.

More Information: https://www.hcltech.com/careers/careers-in-Americas/application

 

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