Sunday, 13 September 2020

ASSOCIATE CONSULTANT job in New Jersey

 

ASSOCIATE CONSULTANT

Company: HCL Technologies Limited

LOCATION: New Jersey

EXPERIENCE: 7-12 Years

Job Description:

BUSINESS LINE FT | ASSOCIATE CONSULTANT | NEW JERSEY

Job Summary

DESIGNATION: ASSOCIATE CONSULTANT

QUALIFICATION:

1. Understand CHEF attributes and definition

2. Experience in rolling out cookbooks to application systems

3. Experience in integrating application systems to CHEF infrastructure

4. Knowledge in SAP is preferred

5. Trouble shooting issues relate to Chef infrastructure, cookbooks, agent installation and others

6. Development of Workflows

1. Understand CHEF attributes and definition

2. Experience in rolling out cookbooks to application systems

3. Experience in integrating application systems to CHEF infrastructure

4. Knowledge in SAP is preferred

5. Trouble shooting issues relate to Chef infrastructure, cookbooks, agent installation and others

6. Development of Workflows

(1.) To adhere to quality standards, regulatory requirements and company policies (2.) To provide support for on call escalations and doing incident & problem management (3.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (5.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

SKILLS:

Tools and Standards (APPS)-DevOps Test Automation-DevOps Test Automation_Chef

EXPERIENCE: 7-12 Years

NO. OF POSITIONS: 1

 

More Information: https://www.hcltech.com/jobs/business-line-ft-associate-consultant-new-jersey-1

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