Header Ads

  • Breaking News

    Lead Specialist-Commercial HC job in Texas

    Lead Specialist-Commercial HC

    Company: HCL Technologies Limited

    LOCATION: Texas

    EXPERIENCE: 0-2.5 Years

     

    Job Description

    BUSINESS LINE HOURLY | LEAD SPECIALIST-COMMERCIAL HC | TEXAS

    Job Summary

    DESIGNATION: Lead Specialist-Commercial HC

    QUALIFICATION:

    To be responsible for providing customer service, resolving all customer queries, processing orders, explaining client products & handling complains. (1.) To develop strong working relationship with client assuring client satisfaction and work within agreed service level agreement. (2.) To document customer interactions & transactions recording the details of inquiries, complaints & comments. (3.) To follow all documented procedure to handle open cases/escalations. (4.) To resolve customer's issues/queries effectively & efficiently assuring clear communication & customer understanding through multiple channels (like phone, email, live chat, social media etc. ) or escalate to appropriate contact.

    SKILLS:

    Support Competencies (C3i DPO)-Support (C3i DPO)-Customer Service

    NO. OF POSITIONS: 1

    Company About us:

    HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around digital, IoT, cloud, automation, cybersecurity, analytics, infrastructure management, and engineering services, among others. With a worldwide network of R&D, innovation labs and delivery centers, and 150,000+ ‘Ideapreneurs’ working in 46 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

    More Information: https://www.hcltech.com/

     

     

     

    https://www.fastsearchingjobs.in/


    No comments

    Post Bottom Ad